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Feedback

At Step by Step Interventions, your feedback is our driving force. We value your compliments, suggestions, and even criticisms as valuable tools for enhancing our service excellence. By hearing from you, we can refine our systems and processes to ensure that every interaction is one of quality and effectiveness, benefiting individuals with disabilities, their families, and caregivers.

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We are dedicated to putting people and families at the heart of what we do. Our commitment extends to providing a culturally sensitive, accessible, and efficient system for addressing your concerns. This empowers every individual, including children and young people, to experience a higher level of service.

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Feedback isn’t just about communication; it’s a key element of our core value of growth. By embracing your feedback, we can continuously learn and evolve, ensuring our services are always at their best. Join us in our journey of constant improvement. Your insights pave the way for a better experience for all.

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Additionally, if you feel the need to formally address any concerns, you can do so by following this link to our dedicated complaints process. Your input is invaluable as we strive for excellence and growth in all aspects of our service. Together, we shape a brighter future for those we serve.

Step by Step Clinic

249 Windsor St

Richmond 2753 NSW

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Step by Step Interventions respectfully acknowledges the Traditional Custodians of the land we operate, the Darug and Darkinjung peoples. We pay our respects to their Elders, past, present, and emerging. We recognise that their deep and enduring connection to this land stretches back for thousands of years. We are committed to honouring the traditions, cultures, and heritage of the First Nations peoples and seek to create a space of inclusivity, respect, and understanding for all.

©2017 by Step by Step Interventions.

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